1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website operators useful information.
Cookies can be "persistent" (they remain on your device until they expire or you delete them) or "session" cookies (they are deleted when you close your browser). Some cookies are set by the website you are visiting ("first-party cookies") while others are set by third-party services that appear on the page ("third-party cookies").
Similar technologies such as web beacons, pixels, local storage, and device fingerprinting may also be used. References to "cookies" in this policy include these similar technologies unless otherwise stated.
2. How We Use Cookies
Declotr uses cookies and similar technologies to:
- Keep you signed in — So you don't have to re-enter your credentials every time you visit
- Remember your preferences — Such as language, currency, and display settings
- Understand how you use our Platform — To improve features, performance, and user experience
- Deliver relevant content — Including personalised product recommendations and advertisements
- Prevent fraud — By detecting suspicious activity and protecting your account
- Measure marketing effectiveness — To understand which campaigns drive engagement and conversions
3. Types of Cookies We Use
We categorise the cookies we use into four main groups. The table below provides an overview:
| Category |
Purpose |
Duration |
| Essential |
Required for basic site functionality, security, and authentication |
Session / Up to 1 year |
| Analytics |
Help us understand usage patterns, popular pages, and performance |
Up to 2 years |
| Functional |
Remember your preferences and settings for a personalised experience |
Up to 1 year |
| Marketing |
Track activity across sites to deliver relevant advertisements |
Up to 2 years |
4. Essential Cookies
Essential cookies are strictly necessary for the website to function. Without these cookies, services you have asked for cannot be provided. They include cookies that:
- Maintain your authenticated session and keep you logged in
- Remember items in your shopping cart during a browsing session
- Enable secure areas of the website (e.g., checkout, account management)
- Protect against cross-site request forgery (CSRF) attacks
- Load-balance traffic across our servers to ensure availability
Because these cookies are essential, they cannot be disabled without significantly impacting the functionality of the website.
5. Analytics Cookies
Analytics cookies collect information about how visitors use our website. This data is aggregated and anonymised, meaning it does not identify you personally. We use analytics cookies to:
- Count the number of visitors and see how they navigate through the site
- Identify which pages are most and least popular
- Understand how users arrive at our site (e.g., search engines, social media, direct visits)
- Detect technical issues and improve website performance
- Test new features and design variations (A/B testing)
We may use services such as Google Analytics, Mixpanel, or similar tools. These services may set their own cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Functional Cookies
Functional cookies allow the website to remember choices you make and provide enhanced features. For example:
- Language and region: Remembering your preferred language and location so content is displayed accordingly
- Currency: Storing your currency preference so prices are shown in the correct format
- Theme: Remembering whether you prefer dark or light mode
- Recently viewed products: Showing you items you have recently browsed
- Form data: Pre-filling information you have previously entered (e.g., shipping address)
If you disable these cookies, some features and personalisation may not work correctly.
7. Marketing Cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. These cookies:
- Record your visit to our website, the pages you visited, and the links you followed
- May be used by advertising partners to build a profile of your interests
- Help limit the number of times you see an advertisement
- Measure the effectiveness of advertising campaigns
We may share this information with third-party advertisers on an anonymised basis. You can opt out of personalised advertising through industry tools such as the Digital Advertising Alliance or Your Online Choices (EU).
8. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies. Third parties that may set cookies through our website include:
- Payment processors (e.g., Paystack) — for secure payment processing and fraud prevention
- Analytics providers (e.g., Google Analytics) — for website usage analysis
- Social media platforms (e.g., Instagram, Facebook, Twitter) — for share buttons and embedded content
- Customer support tools — for live chat and help desk widgets
- Content delivery networks (CDNs) — for faster and more reliable content delivery
We recommend reviewing the privacy and cookie policies of these third-party services for more information about their practices.
9. Managing Your Cookies
You have the right to decide whether to accept or reject cookies (except essential cookies which are necessary for the website to function). You can manage your cookie preferences in several ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options," "Settings," or "Preferences" menu of your browser. Common browsers provide these controls:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Cookie Consent Banner
When you first visit our website, you may see a cookie consent banner that allows you to accept or customise which categories of cookies you wish to allow. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
Opting Out of Analytics
You can opt out of analytics tracking by using browser extensions (e.g., Google Analytics Opt-out Add-on) or by adjusting your cookie preferences in our consent banner.
Please note: Blocking or deleting cookies may impact the functionality of our website and your user experience. Some features may not work as intended if certain cookies are disabled.
10. Cookies in Our Mobile App
Traditional browser cookies are not used in our mobile application. However, we may use similar technologies to achieve the same purposes:
- Local storage and secure storage: To persist your login session, preferences, and app settings
- Device identifiers: To recognise your device for security and analytics purposes
- SDKs (Software Development Kits): Third-party SDKs integrated into our app may collect device data for analytics, crash reporting, and advertising
- Push notification tokens: To deliver notifications you have opted into
You can manage app-level tracking preferences through your device settings:
- iOS: Settings → Privacy & Security → Tracking
- Android: Settings → Privacy → Ads → Delete advertising ID
11. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. There is currently no universally accepted standard for how to respond to DNT signals, so our website does not currently respond to DNT browser signals.
However, you can manage your tracking preferences using the cookie controls described above. We remain committed to respecting your privacy choices and will update our practices if a standard for DNT signals is adopted.
12. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable laws. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website or within the app if changes are significant
- Reset cookie consent where required by law so you can review and accept the updated terms
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.